LUNCH AT 11:15, SPONSORED BY THE SOUTH JERSEY WATER PROFESSIONALS ASSOCIATION!
SEMINAR BEGINS AT 12:15
The attendees should be able to accomplish the following:
1. Learn how to respond more effectively to customer complaints.
2. Learn how to diagnose causes of complaints.
3. Develop a more proactive approach toward customer complaints about water quality.
Date and Location:
August 16, 2018, Brooklawn Senior Center, 101 2nd Street, Brooklawn, Camden County
3.0 Training Contact Hours for NJ-Licensed Water Operators. TCH Course Number 04-061801-10.
1.0 Mgt., 2.0 Tech. Hours toward license renewal for NJ Certified Public Works Manager. Course #DLGS-NJWA-148